FAQ/CONTACT INFORMATION

FAQ/CONTACT INFORMATION

  

Does DBLBY ship internationally?

Although we are working on finding cost effective ways to ship around the world. As of right now, we do not.

 

Can I get a refund or make an exchange?

Unfortunately, as of right now, all sales are final, unless there was a wrong size or product sent out on our end. To prevent any faulty orders please make sure to review your order before completing your purchase.

 

 

When will new colors or styles be available?
All of our products are developed strategically. As we focus on quality vs quantity within our offering, we plan to add new color ways and styles every season. Please follow us on Instagram for the most current announcements.  

 

Where do you ship from?
We ship all orders from San Diego, CA

 

When can I expect my order to ship?
Please allow 14 days for shipping. When your order has been shipped, you will receive an email with your tracking info. Please check product descriptions and/or current announcements for specific shipping periods.

 

I haven’t received my order yet, what do I do?
Please refer back to your confirmation email, with the tracking number with your tracking info. if there are any problems with your order, please contact us at livefromthevllg@gmail.com

CONTACT INFO-

if there are any problems with your order, please contact us at livefromthevllg@gmail.com